CUSTOMER CARE

Every COMMORI piece is thoughtfully handcrafted in the atelier,

with a commitment to quality, sustainability and timeless design.

Your COMMORI is handcrafted upon purchase, unless available for immediate delivery.

Estimated delivery times are mentioned on each product page.

As COMMORI has its own atelier, a more personal service is possible.

If you wish to change the colour, size or model of your order, please feel free to get in touch.

Changes are possible as long as production allows, even after your order has been placed.

Returns and refunds are accepted in accordance with applicable consumer rights.

Items should be returned unworn, undamaged and in their original condition.

If an item shows signs of wear or damage beyond what is necessary to inpsect it,

a deduction reflecting the loss of value may be applied to the refund.

A COMMORI is made to be loved for years to come.

Every COMMORI purchase includes complimentary access to The Refresh Atelier,

where your piece can be refreshed professionally,

free of charge, as often as needed.

And when your piece has truly reached the end of its journey,

you can return it to COMMORI and enjoy 30% off your next purchase.

Beause for COMMORI,

sustainability goes beyond a single purchase.

This initiative is designed to encourage you to continue choosing leather tanned without harmful chemicals,

rather than returning to conventional, chemically intensive leather production.

A lifelong commitment to more conscious choices.

For any further questions, please feel free to contact: